Product Owner

Social Discovery Group is a global organization operating a portfolio of social entertainment platforms that connect millions of users worldwide. The company focuses on solving problems of loneliness and isolation by developing products that facilitate virtual interaction and meaningful connections across diverse cultures.

• Own and improve the post-payment customer experience across core products;
• Help paying customers reach the key value state of finding a high-quality match they communicate with for 3+ days during the first week;
• Increase the share of paying users who successfully activate after payment and start meaningful communication;
• Identify and solve product problems that prevent customers from finding relevant matches;
• Improve the relevance of offers, invites, and recommendations shown to customers;
• Work with scenarios involving varying volumes or relevance of user offers;
• Build and improve discovery flows, matching logic, and personalization mechanics;
• Define customer preferences and behavioral signals to collect for offer quality improvement;
• Segment customers and adapt the experience based on their needs, expectations, and behavior;
• Improve customer trust in offers and help users understand relevance;
• Develop mechanics to bring customers back into communication, including engagement and gamification tools;
• Collaborate with analytics, design, and engineering teams to test hypotheses and measure impact on activation and retention.

• Solid B2C product experience, ideally in products with complex customer journeys, matching, discovery, or recommendation mechanics;
• Experience improving customer activation and helping users reach a clear product value state;
• Strong understanding of client experience, customer journey, and post-payment behavior;
• Experience with onboarding, first-session experience, discovery flows, or similar activation scenarios;
• Ability to work with products that include a large number of offers, choices, or user paths;
• Experience with relevance, ranking, matching, or recommendation systems;
• Strong data-informed product thinking and ability to identify key behavioral segments;
• Experience with customer segmentation and personalization of offers or recommendations;
• Understanding of how to collect user preferences and enrich offers with additional data;
• Ability to identify deep product problems rather than simply deliver features;
• Strong hypothesis-driven approach and ability to validate solutions through experiments and metrics;
• Fluent Russian;
• Nice to have: Experience in subscription products.

• 28 Calendar days of vacation per year;
• 7 Wellness days per year;
• Referral bonuses up to $5000;
• 50% Payment for professional training, international conferences, and meetings;
• Corporate discount for English lessons;
• Health benefits: compensation up to $1000 gross per year for medical insurance or doctor’s fees if not eligible for corporate insurance;
• Workplace organization: reimbursement of costs up to $1000 gross once every 3 years for co-working rent or home office equipment;
• Internal gamified gratitude system for merchandise and activities.